For most women, the minute we find out our family is expanding, we immediately begin a to-do list … I was no exception to this rule. When my second pregnancy was confirmed, my mile long checklist started, and it included everything from pick a baby name to buy a new car.
I had been driving a smaller style SUV for around 7 years; while it had served me well, I knew we would need more space as a family of 4. After extensive conversations with my husband, we determined my “must have” list was shorter than expected- which meant there were more than a few options that met my needs. So, we decided to take the day to explore every dealership in greater Waco.
For some reason, car shopping on a Saturday in June during my first trimester seemed like a good idea and we hit the ground running. In retrospect – a terrible choice, but during our ride home (at the end of a very long 8 hours), it was clear we both had the same front runner – none other than the Ford Expedition.
And the place to buy it? Sykora Family Ford.
If you’ve purchased with Sykora Family Ford, it comes as no surprise why they were our obvious choice for dealership. But if you haven’t had the pleasure of working with them (yet), hopefully this can help streamline your next car buying purchase.
- Sykora Family Ford has an unwavering commitment to family – it is the backbone of their business. We knew by purchasing a vehicle from them, we would, in a way, become part of that family. This meant their commitment to us would be equally unconditional. At a time when we were making many decisions for our growing family, this gave us true peace of mind.
- When we visited the sales department at Sykora Family Ford, we shared my non-negotiables to determine what they had in stock that fit the bill. While they didn’t have any Expeditions that met all my criteria, our sales representative let us know they were happy to help me place an order for one or work with another dealership to secure what we desired. Knowing they were willing to get me in the exact car I wanted, rather than asking me to sacrifice for their convenience, spoke volumes.
- The entire staff listened! Car dealerships can be known for pushy salespeople, but Sykora Family Ford proved to be the exact opposite of our previous experiences. Everyone put their own opinions aside and really let us lead the way – offering guidance and advice only when asked. This was crucial for me. I freeze up when everyone is trying to tell me why I should pick/like/choose “X, Y, or Z”. By allowing us to make decisions without outside input, I feel we wound up in the car we were meant to own.
- Once we were sitting in the Ford Expedition, it felt a little overwhelming. Cars have changed a lot within the past decade and there were a lot of buttons I was afraid to push! Our sales rep answered all our questions – he wasn’t put out by our inability to be tech savvy and he took the time to walk us through every area of the vehicle. He made sure I knew how to do everything from set up a code on the door for keyless entry to connect my cell via Apple CarPlay to change the temperature on the rear A/C.
- Everyone was patient and kind – which, let’s be honest, is hard to find these days. It took us a few months to make our purchase due to the financial commitment of adding a car payment to our lives. During that time, the sales rep we worked with gave us our space. He checked in only to say, “I’m here when you guys need me!”, rather than asking when we’d be back. And when we finally did show up to sign paperwork and take the car home, we had our newborn with us. But instead of being frustrated by a crying baby a staff member offered to hold him for us and no one even batted an eye when we had to take a pause because it was time for me to feed him.
What could have been a stressful process was made seamless because of their high standards, devotion to their customers, and honest communication. Sykora Family Ford exceeded our expectations from start to finish – and we’re certain they will do the same thing for your family when the time is right!
— The Moore Family
